Returns & Exchanges

At Bairro da Saúde, we want you to be completely satisfied with your fashion purchases. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.

3

Ship It Back

Print the prepaid shipping label provided in the portal, attach it to your parcel, and drop it off at any authorized collection point.

4

Receive Your Refund

Once our quality team inspects the items, we will process your refund or ship your new exchange size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing